Helix eCommerce Solution | Integrations Platform | eCommerce CRM System & Task Management | Get Control Over Your Online Business
Your All-in-One eCommerce Solution
- Specifically built for our customers to achieve success.
- Customer service.
- Integration platform.
- Returns management – maintain control of returns by centralizing data from all channels - online and offline.
- Multi-warehouse and location capability – manage all inventory from all locations.
- Centralized inventory – manage all inventory, customer history, customer emails and data configuration.
- Ability to see all customers, orders, emails, returns.
- Create an internal task from anywhere inside Helix and share with your co-workers.
- Streamline auto responses.
- Ability to escalate/reassign emails to different departments in your company.
- User permissions to support many roles inside your company.
- Quick and easy returns management tracking.
- Set up tasks and assign to users, from any screen within Helix.
- Create workflows for task automation, order related, inventory related or general tasks.
- Allows task assignment to change as the project moves forward.
Our solution offers additional integrations for your eCommerce store.
Offline and Online gift certificate synchronization.
Custom B2B integrations available for CounterPoint to Magento.
Rewards points synchronized between CounterPoint and Magento.
How Helix Helps you grow.
- Helix is a complete system that gives you the ability to sync all your companies data online in one system.
- Quickly turn your customer’s questions into tasks or RMA’s and untangle your companies customers service.
- Finally, an integrations platform that checks integration integrity, logs when integration between skus is broken and alerts users, is multi-directional, gives flexibility when determining what is “system of record”.
Helix helps you manage your online store.
Plan all your resources and manage your data with Helix.
Build better customers relations with the CRM module.
Connect your in-store POS system to your site.
Manage all your inventory and orders data.
Convert all your emails into tasks for your team.